"Executive floor was much cleaner and brighter than the lower floors. Missed attention on things like only 3 towels (4 staying in the room), missing bath mat and robe when room was cleaned, burned out light bulb in the bathroom. The rest of the room was clean and in good condition but lower floor rooms were in a lesser quality state (dirty and mold around bathtub) I booked this room for the free continental breakfast but was told it was not available. After some back and forth they resolved it...

"Very pleasant property. Everyone was polite and helpful with my accessibility needs"