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"We had one thing we wanted to do, go to the rock and see the monkeys. Staff told us where to go for shuttle but the shuttle stopped running at 4 pm. They failed to tell us that but they said we could go back at 9 am the next morning. The shuttle never came and all they could say was it is a different company. PM clerks even got a little snotty. Why not provide us with a phone number to call instead of having us climb up and down the hill to sit and wait. Great stayed ruined by a lack of help"

"The staff were extremely helpful and the rooms are cleaned superbly. I would've liked to have access to cold water , rather than just a jug of room temperature water. We brought our own water bottles but didn't find anywhere in the hotel or put and about to fill them up."

"We had a wonderfully warm welcome from the reception staff, and check-in was completely seamless! While the room decor is a little dated and could use a refresh, the powerful showers and tidy bathrooms were great. The lighting controls took a moment to figure out but worked perfectly once we got the hang of them. We did find a cleaning cloth left behind in one of the beds, which was a small oversight. If you're staying on the marina side, just a heads-up that it can get a bit lively with noise...

"This hotel is very near the main street and in a good position to get to all areas of the Rock. Bit of a slope to get to the hotel from the Town but then Gibraltar is not a flat place to visit."

"Everything with this accommodation was great, quite and excellent."

"The host was wonderful, answering every question and replying promptly. The accommodation was clean, spacious, and well-stocked with basic household items. It was very modern, and everything worked efficiently. The swimming pool is why I booked the room, and that did not disappoint. The pool was large, clean, and never crowded. A 15-minute walk into town, where all the pubs and restaurants are, so it was a great location. Now for the downside. The apartment directly faces what looks...

"Great location, brilliant host who managed our questions really well and was understanding when we accidentally brought home a cable (which we sent back straight away)! Bit of noise from building works next door but super modern and facilities were brilliant."