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"One of the best hotels I’ve ever stayed at and 2nd Spa hotel. Staff was friendly and helpful. Amenities was great, especially the spa areas and massage. "

"Luckily we arrived in daylight, as the road up to the Osteria zig-zagged in impossible hairpins up from the valley. It's possible that after dark and unlit we might just have turned around and headed for somewhere flat. However, if we had done we would have missed a completely unique experience. The hamlet of Anzonico clings to the side of an Alp and there is no vehicle access to the Osteria. Parking is in a lay by about 50 yards further up. Having walked back with our luggage, we were greeted by Claudia, the proprietor, who showed us straight to our room, a snug little space under the main building. It had a lobby and a decent sized bathroom, but not much room around the large comfortable bed. We booked a table on the terrace for dinner and once the dog had been walked around town, we sat down to enjoy a meal in one of the most spectacular locations ever. Claudia served us delicious spritzes, before the day's special menu of fresh salad, fried cheese and bacon pasta and chicken in a cream sauce, finished off with a torta del pane, a variety of bread and butter pudding. We drank local red wine. As we dined, the darkness crept slowly up the valley. We slept well and managed to get a table at the edge of the terrace for breakfast (fresh bread, jam, local cheese and coffee) where we were dazzled by the light changing on the mountain opposite. Claudia was again polite, helpful and though not fluent in English, spoke enough for us to easily understand. A unique experience. "

"Friendly staff great location "

"We used the Alpine Apartments for several nights during a bicycle tour. They had a safe, secure bike storage area in each building. Access to the bike path was easy, making trips into town for groceries quite fast. Also close to the train station. Apartments are like new, with a nice kitchen, clothes washing machine, heated drying rack, dishwasher, and large refrigerator. "

"Great location. Good price. Friendly service. Parking in same building. I would definitely come here again."

"World class resort. Will be returning. Only complaint is the change to an Omakase only menu for The Japanese Restaurant, and the room above the underground parking was quite noisy with cars and bikes. There were plenty of vacant rooms, it would have been nice to stay on a quieter side. "

"We stay only one night but it was great! The staff were great and very helpful. The room was amazing with great view to the lake."

"Good location hotel, walkable distance from Ancona old town and lake. Nice pickup and drop of with hotel bus (from and to Locarno train station. Staff was overwhelmed with a series of group booking, confusion was evident but no improvement. My room was a small but with a view, AC not working and none of the staff knew how to fix it. Breakfast on the terrace overlooking the lake and pool was a nice setting but staff again overwhelmed with groups."

"Excellent hotel! "