4/10 سيّئ
Christian
١٥ أبريل ٢٠٢٦
عناصر نالت الإعجاب: وسائل الراحة وحالة المنشأة ومرافقها
عناصر لم تنل الإعجاب: النظافة والعاملون ومستوى الخدمة
The area is great. but the manager was rude and lied to my face. they shut the water off for a couple hours, i wasn’t notified, i was gonna shower and no water. i asked housekeeping about the water situation and she didnt know but told me they would get the manager for me. manager knew i was waiting because she saw me and decided to check out another room instead of coming to talk to me. she finally comes to me and is standing about a 2 car distance and asks me what can she do for me. i asked her why wasn’t i notified the water was going to be turned off? she said "we called most rooms to let them know" most? i said you didn’t call me, and i need to leave in the next 20 minutes. she then tells me "oh um we did call at 11am" i said i was sitting on the bed watching tv i would of heard the phone, I checked if the phone worked, i said it works. so i said you said most, did you actually call or you missed me? then she says oh the check in person should of told you, i said he did not. she then said what do you want me to do about it? i said you know what im going to leave a bad review thats what ill do and i closed the door. she knocked on my door 2 minutes later saying water will be turned on in 10 min. i said thank you. 20 minutes passed by and no water. i had to change and leave as i was about to walk out the water turned on, i closed the door and left and told me its on, I said its too late, I gotta go. i was on my way to take my NCLEX so i was already a nervous wreck.
Christian
أقام ليلتين (2) في شهر فبراير عام 2026
