Find all hotels by Aurora Hotel Collection in Alva from SAR 351

"Lovely place to be, lots of attractions nearby and the room was big and most importantly clean, staff were polite and friendly, highly recommended "

"Booked here very late due to problems at an other hotel. Staff were warm and friendly and the room was clean "

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "

"Brilliant place to stay, before the Park run. The staff were great, also got a late check-out. Thank you for all the help. "

"Excellent accommodations.. Great personnel. Fantastic steak!!! Definitely will return."

"Stay it wasn’t pleasure at all. Electric problem with my room The bed was cracking like crazy I couldn’t sleep. Food, it was horrible. Service it was horrible, I was scared to ask for anything. I think they should treat the stuff to smile a bit more. I have visit other Apex Hotels and my experience it wasn’t like this. "

"We had a lovely big room which with sperate beds for the kids which they loved. The pool was a real highlight, nice size and lovely and warm for the kids. Really enjoyed the breakfast too."

"Beautiful location "

"Decent stay. "