10/10 ممتاز
Paul
٢٥ أكتوبر ٢٠٢٢
عناصر نالت الإعجاب: النظافة، والعاملون ومستوى الخدمة، وحالة المنشأة ومرافقها، ومستوى الراحة في الغرفة
This is a winner
My wife and I and our son and his partner stayed three nights at Airth Castle. Some of the reviews we had read beforehand made us nervous. We believe the hotel is currently upgrading their bedrooms and during our stay we did see some upgraded rooms which looked really good. Both our rooms had not been upgraded so were a tad disappointing. Having said that the rest of the hotel lived up to expectations and were clean and modern and very comfortable. The restaurant area and lounge bar were very comfortable. Hotel food is notoriously disappointing but our meals dispelled this generality. The restaurant food is excellent and our evening meals would not disgrace any high class restaurant. The quality, presentation and service were outstanding and none of us could fault a thing. Breakfast in such a large hotel dealing with lots of people can be difficult but again we were not disappointed and could not fault it.
The staff are young but all wear uniforms and are well trained.
The spa and pool areas are clean and everything worked. The steam room and sauna were excellent and the pool was comfortable. When all the rooms are upgraded this facility will be superb. Will be happy to return
Paul
أقام 3 ليالٍ في شهر أكتوبر عام 2022