Find all hotels by Independent in Alma, GA

"The AC and hot water works great. The pool had stuff floating in it. Jets in hot tub was not functioning properly. The front desk personnel were the west part of the stay. One girl who was there when we checked in and was the only person who kept the service from being poor. The other 3 people I dealt with were rude and when you ask them a question they referred you to the manager, who according to the name tag was the person I dealt with last"

"It’s the best that you’re going to get in Baxley. Staff is amazing!"

"The only issue was not being able to completely, fan ran all night even with switch on OFF"

"Staff was friendly and room was cozy"

"Clean room, Nice staff, Wonderful pool & Yummy breakfast "

"The staff upon check in was nice but the reservation didn’t allow for the Hilton check in app (digital key) as my email indicated, so the extra time at a late night check in was inconvenient. The room itself had a smell to it as you can tell it’s “pet friendly” and the rug seemed wet (maybe they were shampooed?). The AC rattled all night and I took a quick video and showed the desk upon check out and was advised they’d “make a note”. The breakfast selection was extremely limited but wasn’t terrible, the area itself was much smaller than the Hamptons I’ve frequented. Overall the stay was average nothing spectacular. We ended up sleeping/showering and leaving early to go eat and head home. "

"Room was clean , but we notice soon as we walked in the latch for the door was broken. Because we didn’t get in till late, we just pushed the bench to help secure the door and then reported it to management the next morning which they weren't aware of it being broke ."

"I made a reservation through Hotels.com, 3 days in advance. The night before our travel I received an email from Windham rewards confirming our reservation but it was for a smoking room not Non-smoking. I called the hotel phone number in the email and the woman who answered told me they had no reservation and the hotels.com wasn’t a legit 3rd party booking. (Even tho my email was from windham rewards.). I asked her manager to call me but that I had no confidence in this transaction so to cancel it if it ever came up on their system. I waited for his call on the day of travel, meanwhile I made another booking with another hotel. I finally got a call from the manager at 8pm the next night when I did a survey of the hotels.com booking. He proceeded to scream at me over the phone and then hung up on me. I would have slept in my car rather than stay here!"

"Thank You front desk for assisting us getting checked in a few minutes early. A special thank you to Peaches in housekeeping for making sure our room was ready when we arrived. Minus the lady bugs(which is beyond control) this hotel is my go to each time I’m in Douglas. "