"Lobby uninteresting Room dark Only one pillow for one guest Towels poor condition No fridge in room to keep water cool . Sofa seating underneath TV cupboard. Not comfortable seating area. Best for train station accessibility and entrance to York centre ."

"Great staff, good location but can be noisy late into the night and early morning due to the surrounding venues, which affects your ability to sleep. Soundproofing could be better. When it’s full service can be slow, we waited 45mins for our breakfast order which was not a great experience, although the food itself was great."