"first time at this hotel and it was okay, tv wasn’t working and we couldn’t find the QR code and the staff were decent but sort of rude. runway view was amazing and beds were comfortable and the burgers were delicious"

"Buen hotel, buenas amenidades, parking gratis, limpio y nos funcionó muy bien para un viaje a universal Studios."

"Great location. We could walk to City Walk or take the free shuttle if we were tired or lazy. It's also easy to get to the Metro down the hill and take the free shuttle up the steep hill to City Walk. Also only a few minutes by Uber to Warner Bros studio. Room and common areas were clean. Staff were helpful and friendly. Continental breakfast was good enough for me (pastries, yogurt, fresh fruit, charcuterie). I would recommend this hotel and would stay here again."

"Restaurant"

"Rooms was convenient, clean and quiet. I felt safe traveling alone and the staff were all great."

"The staff is wonderful!"

"The room was clean and comfortable. Food and coffee were available right downstairs. Valet parking was convenient, but a bit expensive. I would love to have the option of free parking. However, the valet parking attendants were very nice."

"The staff at this property were extremely polite, helpful, and courteous. The hotel itself is lovely, and our room was excellent—very spacious and impeccably clean. The only downside was the room's AC unit; the controls were not working as expected, making the room either too hot or too cold. However, when I mentioned this to the receptionist at checkout, she graciously compensated us with complimentary breakfast and coffee coupons for the hotel restaurant. Overall, a great stay with excellent...