"First off, anytime I travel, which is 15 to 20 times per year, I stay at Hiltons about 75% of the time. I do this for 2 reasons. Great beds and the rooms sleep well. This did neither. We got to the room and it was 78⁰ inside and the AC was off. Not a problem. A suite should be cooled down by the time we are back from dinner. Hour and a half later it was 76⁰. It did not cool down all night, so the room didn't sleep well. But the bed felt like it was caving in. It squeaked incredibly loud and...

"Valet waits until you get out of your car and come to their booth. Front desk said no to 11:30 checkout."

"Hotel was undergoing renovations during our stay which created some mild inconveniences. The view of Universal Studios from our room was unbeatable! The convenience of walking to City Walk and Universal Studios from the hotel was the very best. Very convenient, nice parking garage… Bathroom in the room was extremely spacious and clean. Very nice tv and plenty of plug ins for devices. Mattress was not the most comfortable, but bedding was extremely fresh and clean. Biggest complaint about the...

"Location was fantastic! We enjoyed the multiple restaurants around, and walked to the park, etc. parking was a good bonus."

"Very disappointing experience. The manager acted aggressively and unprofessionally, almost like a gangster. We were forced to show our room key cards just to enter the parking area and access the facility. The staff made us feel unwelcome rather than valued guests. I would not stay here again."

"The service send hospitality was excellent but when the is checking out early in the morning it is minimum to serve him a light breakfast."

"The location was great! Quiet yet walking distance to just about anything you need. The room was very clean :)"

"I snjoyed"