البحث عن فنادق في الإسكندرية من SAR 143

"جميل لكن الخدمة بطئه"

"It’s ok but they charged me extra for Breakfast and the front end told it comes with the room and it’s free but they make me pay 37.00 US dollars for no reason at all and I don’t even eat anything "

"amazing staff "

"Yes its a beautiful resort! Rooms are amazing and housekeeping team is top notch-shout out to Helmy and Mohammad on the 19th floor! Front desk were also helpful and smiley! But the service level anywhere else is not representative of a Rixos level! Staff at the buffet, restaurants , bars are clearly not happy working there and it shows in how they deal with customers. At the buffet i asked to get help finding a place for 4 the answer i got was find it yourself. Several in between employees...

"Generally good, but no facilities "

"Really nice place—sea was lovely, but it’s right on the road, so could be a bit noisy. Overall, great aesthetic, clean, and would absolutely stay again."

"We really enjoyed our stay at this hotel. The hotel is beautiful and well kept. The staff were all very friendly and helpful. Housekeeping was exceptional and generously replenished all toiletries and bottle water every day. The bed was extremely comfortable and the air conditioning was powerful. Very beautiful hotel. "

"The check-in process was incredibly terrible. At first they told us that a reservation was nowhere to be found and that there is an issue with Expedia and that I had to deal with them. I was then told by expedia's local representative that my booking was canceled because I came in late past the check in time , which makes absolutely no sense. "

"للاسف محتاجين يهتموا بنظافة المفروشات والاغطيه وكمان الاستاف معاملتة جافه مش ودودين بس بالنسبة للسعر مقابل الخدمة مقبولة"

"Det var som vi tänkt oss."