"Arrived during a power outage... the generator wasn't working.. so all guests were in the dark.. was told I couldnt check in.. waited an hour for the repair man to fix generator to no avail. Then when they finally allowed me to check in, because the internet was down so was the debit/credit machine for incedentals and pet fee.. i was then demanded to give them all the cash I had on hand or else I couldnt check in... not given a solution like here's your room you reserved months ago.. come to...
"Arrived during a power outage... the generator wasn't working.. so all guests were in the dark.. was told I couldnt check in.. waited an hour for the repair man to fix generator to no avail. Then when they finally allowed me to check in, because the internet was down so was the debit/credit machine for incedentals and pet fee.. i was then demanded to give them all the cash I had on hand or else I couldnt check in... not given a solution like here's your room you reserved months ago.. come to...
Danielle