Search Apartments in Albany-Rensselaer Station

"I went to the parking garage to put things in my car. To my surprise, the key fob did not open the door, no matter what I did. I thought I would have to call AAA, but the lady at the front desk said, “Let’s try this first”. Two men from the engineering department came. Although I thought my key fob was to blame, they were able to determine that the key fob was in good working order. They also showed me how to take an actual key out of the key fob, so that we could open the car. I didn’t even know that key was there. Even though we were now able to access the car, it still didn’t start. eventually, they told me that they had figured out that I had drained my battery. The overhead light failed to go off when I exited the car on the previous day. We still did not have to call AAA. They had a device that charged the battery of my car. I was saved! It seems to me that this is definitely service above and beyond the call of duty. I was impressed with their professionalism, their courtesy, and their expertise. This hotel seems to take very good care of their guests. "

"I slept well felt secure and the breakfast was awesome and good personnel."

"💯 polite, warm, efficient staff everywhere who went the extra step to be helpful. Bravo- front desk folks, bistro server and cook who adapted a dish for me, ( I appreciate the bistro a lot with minimal options nearby for a tired traveler), housekeeping! The marketplace options were decent and also nice to offer wine full bottles instead of.sub par single servings. NY has some good canned single serving wine options from their own wineries, so that would be a nice touch. My only comment is to provide a bathtub option in some rooms if possible, and the shower sprays water all over the floor when you turn it on and then get in. Maybe better quality coffee in the in room service. Great to have Starbucks in the bistro"

"The room was minimalistic and clean. Spacious bathroom, nice living room space with side table. The breakfast area was nice, including the terrace and breakfast was very decent. Helpful staff. I would stay there again."

"Very clean."

"Denzel was the best front desk service!"

"Hotel was clean, staff was helpful and attentive!"

"Your counter staff was excellent in every way. They helped me with a few problems to my utmost satisfaction. Also the cleaning staff I dealt with was helpful and pleasant individuals. I will definitely stay there on my next trip to East Greenbush. Thank you"

"The hotel was very clean and well maintained. The staff were friendly and knowledgeable. "