"During our July 3, 2026 stay at the Cincinnati Marriott at RiverCenter, we experienced multiple issues that significantly impacted our visit. We were unable to access our original room after several failed key attempts and multiple trips to the front desk before being upgraded due to a broken door lock. Unfortunately, the upgraded room’s air conditioning was not working at all. We reported the issue twice, but no maintenance technician responded, and we were later told no one was available after...

"The room was clean and the beds were comfortable."