"All 4 guest elevators were inoperable. In talking with airline staff who stay on a normal basis, this occurs regularly. We were able to use a service elevator to move our luggage. The shower was dirty. Common area had trash that was not picked up. This was early morning so maybe someone would clean later."

"Friendly, welcoming place to stay a few days."

"Very clean room. Staff were amazing. Had a small problem with door lock and for the inconvenience they immediately compensated me by adding miles to my account. This is like my 3rd time staying here and will be coming back."