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"Room was a bit in a need of maintenance and not well cleaned. The reception staff were a bit slow and not very accommodating. All messages sent in advance of arrival were withered replied with delays or not at all. Our check-out was set for 11:00h but the receptionist insisted we should be leaving by 10:30h as there was a private hire on that day. I have showed her the check out details on my booking but all I got as a reply was “Yeah we need to update the check out time to 10:30h on the platform.” For people willing to sleep in and catch the last half an hour of the breakfast there is not much choose left and staff are not really good at replenishing the items that were finished by the earlier guests. There was no eggs, no bacon, not much juice and so many other things missing. Do not disturb settings on the door screen was ignored and staff entered the room whilst we were in to ask if they can tidy up the room. Air conditioning system not really sufficient for 35 degrees heat and super loud if you leave it on at night when you sleep even on the lowest setting. Overall I don’t think I will be staying with the Tenuta again. "

"Reception folks were great, friendly, helpful, room was great. Location was very close to where we were doing business so that worked well. I would say the only downside really was the restaurant. We had a 4.5 h drive from Milan and arrived just before 9pm, last entry was 9:30 so we got there about 9:20, it just all felt a bit rushed and obviously kicking out time soon. The food was ok. Breakfast was the worst, there was virtually no choice, was really disappointing and i had 1 egg and 1 slice of bacon just to eat something, business partner had nothing as the choice was so poor. Overall - I would stay here again but probably would plan to have breakfast elsewhere and get to the restaurant sooner in the evening or eat out. "

"Hotel confortable dans un lieu calme. L'équipement et le service est conforme aux attentes"

"Key location in the heart of Gubbio. Lovely room with stunning view. Hotel staff were excellent super kind and willing to help in case of need or questions. Definitely a great choice."

"Location good,reasonable price,would have liked tea andcoffee in room"

"Mr Mencareli is a visionary and a great advocate for this lovely town. His hotels and restaurants bring out the very best in Gubbio. "

"Wanted a night in the countryside close to San Marino. The place had good views of the hills and valley and was peaceful. It isn’t really close to a city but it was fine for a night."

"Nice "

"Stayed here before the hotel is away from the noise of pesaro and has a very good trattoria nearby safe parking too pool ok"