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"It was a nice stay, but there's room for improvements. Upon entry you have to enter the "ZTL" zone and there's not much instruction on where to park when coming front the front reception. Front desk staff was good. The room was clean but it wasn't the double bed suite we booked online. We asked for two beds as we booked, not one double, and we were down graded to a lesser room. Then we had to pay more to the hotel for this room. The room's AC is controlled by the front desk and barely cools the room to 80°F or 25°C. I'm glad we packed fans! The two twin bed, pillows were very hard, and duvets were old. The front desk did accommodate with two softer pillows. The bonus was the pools and massages. These were all fantastic! We give our stay a 4 out of 5 stars."

"Was a little hotel in beautiful town. Very clean, very friendly, breakfast was good. We enjoyed our stay. "

"Friendly staff."

"Fantastic thermal swimming pools, with multiple jacuzzi areas. Local area a bit limited for restaurant options. But fine if you’re happy to eat at the hotel. Da Vinci and Pizza Doug are two good restaurant options. "

"Excellent resort. "

"Efficient but not overly friendly and they took my passport!!!"

"good"

"Very aged and dated. Breakfast very poor and unusually not tasty for Italian 5* hotels..."

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