"I would like to share my experience during the check‑in process today.
Although I completed the online pre–check‑in last night and presented the QR code upon arrival, the front desk staff asked whether I had scanned all of my family’s passports. I explained that I had only scanned mine. At that point, her attitude became noticeably unfriendly. She scanned the passports for us, but the way she did so made all of us feel uncomfortable due to the pressure and impatience she expressed.
She also...
"I would like to share my experience during the check‑in process today.
Although I completed the online pre–check‑in last night and presented the QR code upon arrival, the front desk staff asked whether I had scanned all of my family’s passports. I explained that I had only scanned mine. At that point, her attitude became noticeably unfriendly. She scanned the passports for us, but the way she did so made all of us feel uncomfortable due to the pressure and impatience she expressed.
She also...