"From the moment we arrived we were greeted with friendly staff. They were more than happy to assist in any questions or concerns we had. Our room had great views even with the partial river view. Food and drink was great. We were only there a few nights but looking forward to another stay"
"We love staying at the Star Grand Brisbane. However this time at the restaurant at the Sky Deck they had an Oyster and Domaine Chandon Happy Hour from 4 - 6. We went up and ask for the promotion which was $3 Oysters and a glass of Chandon for $12. We were told by the young girl there that they had run out of oysters. I said ok I will just have a glass of Chandon for $12. She politely told me I could not have the Chandon for $12 because I wasn't having the oysters. To which I replied but...
"We booked a room with two double beds; we DID NOT get a room with 2 double beds because ALL of those rooms had one of the beds JAMMED AGAINST THE CLOSET DOORS!!!! When we examined the first room, we were told by staff that all two double bed rooms had the same layout, which was INSANE!!!! We settled for a room with 2 twin beds. This hotel is in a nice location but is showing it's age as far as decor is concerned.
This breakfast buffet was good, and it was nice eat on the patio facing the...
"Good location. Fully contained serviced apartments and good amenities.
Shower small and poor shower screen design, water leaks out the side. Definitely need the floor towel.
Overall a pleasant stay."
"Second overnight stay.
As a single female traveller felt very safe,
I feel the bedroom carpets need a deep clean to enhance the hotel rating.
The most disappointing is the restaurant.
It should be busy and buzy but it isn’t.
Menu had serval missing items and the wine I chose was not available either,
I mentioned that my steak was very grizzly.
The above are my own observations.
I would stay again and I would recommend if that’s the location you need to be in.
Once again the reception staff were...
"Very small room but very nicely appointed with electric curtains and lovely lighting.
Shower was extremely noisy for some reason.
Overall a nice hotel with nice staff and restaurant was also very very good."
"We appreciated the self service laundry and they were so sweet acknowledging our honeymoon at check in and accommodating us getting our room a tad early.
It is a wedding venue so if youre there on a wedding weekend expect a wait for the elevator, potentially some loud noise, and you have to utilize a paid carpark."