Flawless guest service is the defining feature of every 5-star hotel in Semuc Champey. From the instant you arrive, staff ensure your every need is met, whether arranging valet parking or providing in-room massages. In addition, hotels must feature top-rate conveniences to be eligible for a 5-star rating. These can include luxury bathrooms, spas or saunas, pools, fine dining restaurants and knowledgeable concierge.