Find 5 Star Hotels in Sanya Downtown from SAR47

"酒店入住体验非常不错，后院的海滩景色真是叹为观止，难得的美景，自助早餐也好吃，就是假期时间太多，不然还可以多住几晚"

"Room rates are way overpriced for what they offer. I’ve stayed in nicer hotels in Thailand where I received a welcome drink, fruit basket, stocked minibar and more for half the price. None of these things were offered. The food at all outlets is shocking! I wonder if the GM ever eats there? My room was not very clean. Upon entering the room the floor was still wet from cleaning. The swimming pools are nice and location is good near to the beach, but I would not stay here again."

"The staff Majeed Arif was great enough to help us to change to a better room and provided detail and kind guidance to enjoy the hotel! Big five star to Arif!"

"It is good for a honeymoon couple. Not the family. "

"The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area. "

"The Westin has a great pool including a boating “river” that runs through the property for a bit of paddling with you g children. The rooms are excellent. The staff is kid friendly. Located in a newer area of the island, walking distance from the duty free shipping and dining area. "

"A nice resort with amazing facilities. We enjoyed the stay"

"Perfect for a relaxing weekend. Excellent secluded location, wonderful Zen style facility, and a young, well trained attentive staff. The quality of hotel guests are also excellent. "

"The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean."

"We wanted to experience Haitong Bay and had moved to Sofitel from a XiaoDong Bay hotel. Sofitel is definitly a superbly designed property and has some nice touches - kids pools, warm water pools, large lap pools, activity pools and a huge variety of places to lay, sit, rest, nest, swing outdoors. They gym was good, but it could have used a few more machines. I noticed they had a pole, for dancing! Staff were good, but sometimes could have been more proactive. My major complaint is the...

"Limited services and support and some obvious cost cutting measures in place."

"Hotel is dated and needs a refurbishment. The addition of a heat pool would allow for winter swimming like at other hotels in Sanya. Restaurants were limited in selection and tired. Location seemed away from the any other decent off-site dining so overall not a great location if you are looking for a winter retreat. "

"never go back"

"A good place to spend your vacation."

"The first night we were set on a room right next to the DJ . So it was so loud we couldn’t sleep until like midnight . The. They were kind enough for the next day to put us in another room . However the bedsheets were so dirty that we couldn’t go to bed until they came back to change them at 11pm . They gave us a bottle of wine for the issue , that was nice but I really didn’t expect this from this price of hotel ."

"capella的餐饮尤其是自助早餐无论在上海和三亚都令人印象深刻。泳池边的收费小屋非常喜欢，设计及温馨程度甚至超过客房。有两个遗憾的点：1.作为一个广东人，到了海南，在中餐厅里却基本都是粤菜，希望菜单可以多元化。2.入住时工作人员友好且快速的帮忙办理了延迟退房，但在退房当天2点后因房卡时效无法进入房间，电话联系了酒店前台后15-20分钟都没人过来解决并且我需要一只站在门口等待，是偶然路过的清洁工帮忙开的门。这一点在整个旅程的最后会让人多少有些不愉快。但总的来说有惊喜也有有失望，总体还是很推荐的。"

"Modern and high-end design with very good infinity pool and beach. Staffs were super nice and the food in the hotel was pretty good."

"There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break"

"the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel"

"Overall it is a great place but even the best ocean view isn't full ocean front, only partially ocean front"