Exemplary guest service is at the heart of every 5-star hotel in Pavilion. From the minute you arrive, staff attend to your every need, whether answering room service calls 24/7 or providing in-room beauty treatments. Plus, hotels have to offer superior amenities to be considered for a 5-star rating. These can include luxury bath products, saunas or spas, swimming pools, fine dining kitchens and knowledgeable concierge.