Exceptional guest service is the foundation of every 5-star hotel in Palm Island. From the minute you arrive, staff are at your beck and call, whether arranging valet parking or providing in-room massage treatments. Additionally, hotels have to offer top-rate conveniences to be considered for a 5-star rating. These can include luxury toiletries, a wellness center, swimming pools, gastronomic kitchens and knowledgeable concierge.