"Be prepared to wait over an hour for check in. They are extremely inefficient when it comes to the check in process. Lines and lines and only 1 person checking in people at 3 PM check-in time.
We were not greater once when coming to the hotel. A hotel this level, the staff in lobby should greet you every time. We booked two rooms and called to have the rooms unlocked in between. It took three phone calls and two hours to receive the simple service.
That being said, the rooms are great. They...
"Be prepared to wait over an hour for check in. They are extremely inefficient when it comes to the check in process. Lines and lines and only 1 person checking in people at 3 PM check-in time.
We were not greater once when coming to the hotel. A hotel this level, the staff in lobby should greet you every time. We booked two rooms and called to have the rooms unlocked in between. It took three phone calls and two hours to receive the simple service.
That being said, the rooms are great. They...
Edina