In Njombe, a hotel must offer a certain amount of upscale conveniences to earn 5 stars. These can include on-site gyms, gourmet restaurants, saunas and spas, luxury bathroom products, premium bedding and more. What also sets 5-star hotels apart is their superior service. You can expect things like concierge services, in-room massages and nightly turn-down services. Some may even offer thoughtful touches like welcome gifts.