Flawless guest service characterizes every 5-star hotel in Mount Elgin. From the minute you step through the door, staff cater to your every need, whether answering room service calls 24/7 or providing a turn-down service. Additionally, hotels have to offer top-rate conveniences to qualify for a 5-star rating. These can include luxury baths, on-site spa facilities, swimming pools, gastronomic kitchens and knowledgeable concierge.