البحث عن فنادق بتصنيف 5 Star في مارنا من SAR 188

"We had a leak in our bathroom causing constant flooding in the bathroom. They tried to repair it by putting tape on it. Took 3 nights for them to finally move us into another room. The 2nd room had a loose shower head, which fell onto my son's head causing a bump. They came and tightened it slightly and it fell again causing more injury. They failed to clean our room a few days, which left us having to use dirty towels constantly.  When providing towels, we kept having to call down for...

"Our second stay at this property, the personal remembered us from before and they looked after us. There are a lot of people to mention but highlighting some of those fantastic guys who looked after us where Miraz the chef who looked after all our culinary needs, Yogesh, mustafa and srijita looking after us at breakfast. Vijay and all at the pool area looking after us. All the cleaning staff were amazing. Had a great 11days at the property Krishna the manager was attentive to all our needs. Plus...

"The property is ok as compared to the other options available nearby like Hyatt Centric."

"Great service "

"The property is spread out. Some of the rooms are in a four plex building, while some are single chalets or duplexes. Dining restaurants are quite far from the majority of rooms, requiring walking or taking a golf cart ride. The buildings are generally well maintained as are the grounds and landscape. The rooms are spacious but the bathrooms ( relative to the square footage) are small. The resort has plenty of staff, but there is no sense of prompt customer service. From the room if one calls...