Outstanding guest service characterizes every 5-star hotel in Longue-Rive. From the second you arrive, staff cater to your every need, whether offering luggage assistance and storage or providing a nightly turn-down service. In addition, hotels must offer top-rate conveniences to meet the standard for a 5-star rating. These can include luxury toiletries, an on-site spa, swimming pools, fine dining kitchens and knowledgeable concierge.