Find 5 Star Hotels in Lagoi from SAR 114

"While resort and rooms were spotless. Staff were more than polite at all times and couldn't do enough for me. Manager even made a point of going around and welcoming everyone by the pool and breakfast time. Would 100% recommend and I will certainly visit again."

"Room nice and bathroom new and very good. Breakfast good. Staff very friendly and helpful. But air con on balcony so loud you couldn’t go out. Indoor air con noisy. On second night guests moved into the next door room - we could hear all their noise. (There was a door, so presumably this was a ‘family room’). Fridge in room looked new but didn’t work. Towels frayed. All gave the impression needing some tlc. Nowhere near 5*."

"Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time around. Will definitely recommend travellers to visit this hotel, excellent experience in Batam. "

"Nice place for a quick getaway"

"No shortage of activities or things to do! Room is massive and comfortable, exactly as advertised. Property-wide shuttle and buggy rentals make moving around convenient and free ferry shuttle to and fro the ferry terminal is a massive bonus. Only drawback is that some facilities in their recreational centre seem to be showing their age but everything else is great! Thank you for the enjoyable stay eitherways, no doubt great service :)"

"We absolutely loved our stay at Indra Maya Pool Villas. The staff, without exception, were super friendly and helpful. The villa was spacious and clean, location is only 15 mins from the ferry terminal, we definitely enjoyed the pool. We had our own buggy to travel to the different properties within the Nirwana resort grounds and we received discounts for various purchases and laundry. One minor downside is the convenience stores on the properties were sparsely stocked e.g. we could not find items like paracetamol onsite. Otherwise, would definitely recommend for a quiet getaway. "