"Beautiful hotel, but falls short of 5-star luxury.
Overall, we enjoyed our stay at Nautilux, but it didn’t wow us. Beautiful architecture and rooms, but the experience felt more 3–4 star than 5-star luxury.
The seafront location is lovely, although Old Town is a 30–45-minute walk away. Electric scooters were handy for evenings out.
Breakfast was our biggest disappointment. Hot food was consistently cold, poached eggs had raw whites, there were no yoghurts, few dairy-free options and the same...
"Clean room with fairly powerful hair dryer but is stuck in bathroom. Beds comfortable and air conditioned. Good size fridge and safe. Triple room didn't provide enough chairs on balcony or enough hangers in wardrobe when we were booked as a 3 occupancy, but on asking we were provided with extras at no cost or issue and promptly.
Swimming pools x 2 big, clean but very cold. fairly comfortable loungers with umbrellas and clean towels provided daily but pool doesn't open early enough in my opinion...
"The overall experience was good. The staff were very helpful and attentive. There was a bad smell in the first room we checked into, but they changed our room the next day, and the new room was much better. The housekeeping team also did a great job. The food and service at Zamana Restaurant were amazing as well.
I have stayed at many five-star hotels around the world, and I would say the service here is definitely five-star. However, based on the condition and quality of the rooms, I wouldn’t...
"We had a deluxe villa with own pool. It was just a shame due to staying later in the season, we did not get the sun on our loungers and the pool was very cold. (Still tried it though!!) Suite was lovely, Breakfast was good, lots of choice. All the staff were very friendly and helpful. Resort is close to main road, which was a bit annoying if sitting out. Overall though, could not fault the resort.
However, walked along the nearest beach, and was very disappointed with the amount of rubbish and...
"The front desk staff was warm and welcoming and went above and beyond to make our stay fantastic! The room and bed was by far one of the most comfortable beds I’ve stayed at in a hotel and I’ve traveled all over the world. The breakfast and staff were fantastic and met our every need. The location couldn’t have been better, a quick 8 min walk to the harbor and many restaurants. Chania is a wonderful city and for my first time going to Crete, was overjoyed with my stay at Chania hotel .. big...
"This is a relatively new property with amazing sea views and a great breakfast spread. But that is the only positive. The housekeeping is below par. The front office is often manned by newly recruited staff who are clueless and do not have the necessary skills and knowledge to manage guests, Our room (upgraded 1st day room and subsequent room the next day) had a stream of red ants all over the room. The housekeeping staff had to be called in late at night (well past 10 o’clock) to clean the...
"BEAUTIFUL MAINTAINED GROUNDS. FRIENDLY HELPFUL STAFF. WE HAD A PARTIAL SEA VIEW BUNGALOW - THE VIEW WAS GOOD & BUNGALOWS ARE LOCATED IN A QUITE PART OF THE RESORT. LOVED OUR BALCONY ( RM 30). MAIN CRITICISM OF THE ROOM IS THE OVER BATH SHOWER. WHOEVER PLANNED PUTTING THE TAPS IN THE CENTRE OF THE BATH AS WELL AS THE WIRE RACK & SOAP DISPENSERS HAS NEVER TRIED TO STAND TAKING A SHOWER IN THE BATH WHILST FIGHTING THE PLASTIC SHOWER SHEET - IT IS DANGEROUS . I CANNOT IMAGINE HOW HEAVIER / LARGER...
أقل سعر عُثر عليه في الليلة الواحدة خلال آخر 24 ساعة بناءً على سعر إقامة ليلة واحدة لشخصين بالغين. الأسعار ومدى التوفر عرضة للتغيير. قد تسري شروط إضافية.
تغيُّر خططكاحجز في فنادق توفر إلغاء مجانيًا
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