Outstanding guest service characterizes every 5-star hotel in Ionia. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities or providing in-room massage treatments. What's more, hotels have to feature superior amenities to be entitled to a 5-star rating. These can include deluxe baths, spas or saunas, swimming pools, gastronomic kitchens and knowledgeable concierge.