"The location, property, and cleanliness were excellent. I did not have breakfast, so I cannot comment on it personally, but I heard that it was very good.
Some staff members were kind and professional, while others were smiling but not particularly kind, helpful or proactive. I stayed at the Lotte Hotel near City Hall two years ago and was deeply impressed by the kindness of the staff, which influenced my decision to stay at this location. Unfortunately, the level of service and hospitality...
"The location, property, and cleanliness were excellent. I did not have breakfast, so I cannot comment on it personally, but I heard that it was very good.
Some staff members were kind and professional, while others were smiling but not particularly kind, helpful or proactive. I stayed at the Lotte Hotel near City Hall two years ago and was deeply impressed by the kindness of the staff, which influenced my decision to stay at this location. Unfortunately, the level of service and hospitality...
Yeon Ju