البحث عن فنادق بتصنيف 5 Star في هاي ليتلتون من SAR 332

"Gorgeous building, room and well maintained gardens, however for a 5* hotel the service was poor, the staff seemed less than enthusiastic towards guests and there was no feeling of warmth or welcome from them. Possibly because they where so few in number. The hotel seriously lacks enough staff to provide much of a service. They hardly provide you with any extras in the room with only 2 coffee pods provided each day with nothing other than coffee top ups provided beyond the first day. The spa...

"Great location and nice hotel but not a 5 star. The concierge and doorman were the best staff members, very helpful and nice but others we interacted with were not great, especially in the bar and restaurant. The spa and thermal waters were nice but very crowded. "

"Hotel used to be lovely. Now very tired. room had a layer of dust under furniture that looked like it hadn't been cleaned properly for years. Wifi didn't reach the room reliably and TV wasn't connected to aerial. The lounges are worn and they don't reserve some space for residents so you may not be able to use public areas unless you book them. Oh, and don't be a vegetarian."

"I loved the uniqueness and traditional architecture of this hotel. Staff was amazing and kind, food and drinks very good, and location very convenient, close to Roman baths. "

"This hotel is not 5 star, it’s more like1 star. It’s very worn, poor quality furnishings and overall is extremely tired. I recently booked and when I arrived and saw the room refused to stay. The hotel wouldn’t refund or even make a gesture so do not book non refundable. I was allocated room 8 and it was like the worst B&B from the 80’s. The headboard was stained, the chair in the room dirty, cheap bed and plastic panels to look like marble in bathroom. The hotel is nothing like the...

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"Friendly staff. Cosy room and comfortable bed. Great location to walk into centre of city"