البحث عن فنادق بتصنيف 5 Star في هيراكليون من SAR 363

"The property was never 5 stars. We were four adults but they have dealt with us as if we were two in the room. The standard room was in a very poor standard. The hotel staff were not trained to deal with five stars attitude. The half board meant to them in their cheap style to offer us the four one medium size of water bottle. The entrance to the room was dirty so we had to clean it ourselves. They never filled any tea or sugar or even toilet rolls unless we ask. We had to ask for clean towels...

"Un service qualitatif irréprochable, dans un cadre idyllique. Tout a été parfait du début à la fin."

"We booked a loft suite for a week. From the moment we arrived till we left what more can you say other than.. Brilliant. The hotel is really well laid out and whilst it’s big it never gives the feeling of an all inclusive full of guests. If you want privacy, relaxation and away from the normal crowds then this is a great choice. The food is brilliant and honestly the choice and quality is fantastic. The desserts are something else. The genuine care and friendliness of the team who work here...

"Great value for money, amazing hotel we had a great time"

"Sehr schöne Lage, Anlage ist prinzipiell auch im guten Zustand. Zimmer neu renoviert und Klimaanlage sehr gut. Fitnessstudio leider nicht wie erwartet. Der Kofferträger war sichtlich persönlich verletzt als er für 30 m Koffer schieben kein Tip bekam und hat es uns den ganzen Urlaub nachgetragen. Auch bewusst mit dem Shuttle Bus bei uns nicht angehalten oder ignoriert. Unschön. Ansonsten sehr schön dort"

"Great hotel."

"Everything was exactly what you'd expect from a quality holiday resort and spa. Our only regret was staying for just one night, which simply wasn't long enough to enjoy the many activities and facilities on offer. This is the kind of place best appreciated over several days, where you can truly switch off, relax, and do absolutely nothing if that's what you need. If you're planning a visit, I'd definitely recommend making it a multi-night stay to get the most out of the experience."