البحث عن فنادق بتصنيف 5 Star في هاريفيلد من SAR 326

"好"

"Very busy hotel in the Mayfair area of London. Expensive and did not have a 5 star experience. Bathroom flood night one which lead to showering in another floor 2 flights down. I did not feel heard as we went a day and a half before maintenance resolved the issue. Our stay was only 2 days. When asked for a refund of night one as we didn’t have a working room it felt as if I was asking for something undeserved."

"Had a great stay, perfect location and property was well maintained! The rooms were spacious, comfortable and very clean! Would definitely stay again!"

"Luktade lite mögel i rummet. Påtalade det för personalen som ordnade så vi fick byta rum utan problem. Mycket bra jobb från hotel chefen."

"Honestly we were expecting more for a shangri-la hotel! The staff at our arrivai was really nice and apologized for not being able to upgrade our rooms. I booked two bedrooms btw. They said they will offer us late check-in to compensate! The breakfast was included but honestly the service was terrible! The first morning we ordered fried eggs that never arrived plus the coffee arrived when we were about to leave. The second day I came back to the hotel to change around 5:00 pm and surprise!!...

"Terrible would not refund or offer credit despite flight cancellation manager inga terrible"

"Every staff member went above and beyond to help and support. Special shout out to Sadiqu for kindness he showed when I shared i was staying there because it was part of my 60th Birthday gift. The location of the hotel is great for a plethora of places to visit, sightseeing and places to eat and shop. We had a meal at Min Jiang restaurant on the 10th floor, so the views were lovely. I had the duck that everyone in the hotel recommend. 1/2 a duck cost £56 but it was worth every penny. Thank you...