Faultless guest service is the foundation of every 5-star hotel in Hanover. From the moment you enter the lobby, staff cater to your every need, whether recommending activities or providing in-room massage treatments. Plus, hotels have to offer top-rate conveniences to be eligible for a 5-star rating. These can include deluxe baths, saunas or spas, pools, gourmet kitchens and knowledgeable concierge.