البحث عن فنادق بتصنيف 5 Star في هايديان من SAR 321

"Upscale and comfortable hotel - very central our room had a balcony and a view of forbidden city. We eat twice in the bar with cocktails and very nice indeed if you are after something a bit more western at end of the day. (Hotel does have other restaurants too)."

"Room very clean. Staff friendly and helpdful"

"The hotel is beautiful and the rooms are amazing. Unfortunately for us, the non-smoking floor had someone smoking all the days we were there. My room smelled like cigarettes because the hallway was a smoky mess. We talked to the front desk but the problem was not able to be resolved. It would have been one of our favorite places if it wasn’t the very intense cigarette smell. I had to spra perfume and try to sleep and still woke up. My son had an asthma attack during our stay and needed his...

"Very close to airport. Large rooms, modern furnishing, and beautiful swimming pool."

"Overall excellent stay in a great location."

"not bad"

"the hotel is in central Beijing, which is convenient. However the facilities are out of date and worn out. The most terrible thing is their breakfast: I have been questionning whether this is a 5 star hotel: so few choices, all items are cold, worst of all it is the quality of the stir fried Chinese dishes. It is much much worse than a high street restaurant. It is rumoured that they will have a renovation. However, the question is: does the planned renovation affect the quality of the dishes...

"This hotel presents itself in a professional manner, but the actual service quality does not match the expectations set. The front desk staff are polite on the surface, often smiling, but there is a noticeable lack of initiative or genuine willingness to assist guests. Interactions feel mechanical rather than service-oriented. Another major inconvenience is the handling of food delivery. Unlike the common practice in many hotels in China, where deliveries can be brought to guest rooms or at...

"If you want to treat yourself and sleep in luxury stay here. This is one of the best hotels in the area. Access to stores is unmatched. The rooms are spectacular and worth every penny."

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."