البحث عن فنادق بتصنيف 5 Star في هايديان من SAR 354

"Upscale and comfortable hotel - very central our room had a balcony and a view of forbidden city. We eat twice in the bar with cocktails and very nice indeed if you are after something a bit more western at end of the day. (Hotel does have other restaurants too)."

"Just great!"

"We had a wonderful family trip there. Everything is perfect. Thanks."

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Overall excellent stay in a great location."

"Très bon stop si vous devez voler tôt le lendemain ou arrivez tard le soir. Très belle prestation."

"رائع"

"It was my 7th stay at the hotel. As usual, very clean and nice overal. However, last time I stayed I was promised an upgrade and it wasnt mentioned this time. Also, the air-conditioning is not working as well as I would like. It is comfortable enough but I could make it cooler for my liking."

"This hotel presents itself in a professional manner, but the actual service quality does not match the expectations set. The front desk staff are polite on the surface, often smiling, but there is a noticeable lack of initiative or genuine willingness to assist guests. Interactions feel mechanical rather than service-oriented. Another major inconvenience is the handling of food delivery. Unlike the common practice in many hotels in China, where deliveries can be brought to guest rooms or at...

"Great hotel"

"not bad"

"Beautiful hotel, lovely staff - felt worth the price."