Find 5 Star Hotels in Gouves from SAR71

"I believe they told me I'd been upgraded when I checked-in, but my room had a great view of the business harbor if you leaned out over the rail, and I paid for a harbor view (like I had seen in the photos from the pool). More like I was downgraded. I also have serious questions about whether the AC even worked, if it did, there was no way to adjust it, or even feel it working. The location was ok, but you're going to hear a lot of air traffic. I think I'll examine my options next time."

"Very friendly and helpful staff, nice hotel a a nice location"

"Great hotel, close to Hersonissos (small town with restaurants, bars, gift shops and nightlife). Staff are always happy to help and very welcoming and friendly. Buffet was really good, lots of options at breakfast, lunch and dinner, options for everyone even the fussier eaters. Would highly recommend"

"It seemed that the staff total focus was on guests contentment"

"Amazing place would recommend over to anyone!! Great food amazing staff rooms are clean beautiful beach huge property something for everyone!!! Will be coming back "

"Staff was excellent beautiful resort "

"Lovely resort, incredibly family friendly. Kids club is great if child is over 3 years old. Very relaxing stay, only downside is beach is quite rocky compared to others visited in Crete, but you can always use the pool. "

"We enjoyed our vacation- it’s our second time. The room was large enough to fit 2 adults and 2 teens (14, 16) comfortably. We had fun and quiet in the pool which was not the main one, as we had access from our room. Recommended!"

"Very beautiful and clean facility"

"My search for a hotel was predominantly driven by the star rating, this is definitely not a 5 star hotel. The facility descriptions are inaccurate and misleading. 'Poolside bar and two bars/lounges' - There was a poolside bar but that was it. There was one more bar but it was never open and the image of a bar on the site wasn't there at all. Also, for some reason the 'all-inclusive' stops at midnight at the poolside bar. That just seems a bit strange as the bar only stays open until 1am so...

"Everything about the resort was clean, classy, well maintained and felt luxurious. It is a long way from anything but the beach, although that beach is perfect and there are plenty of bars and reataurants along the coast. Getting to any sights or cities will require an expensive taxi or a car, but the hotel is so luxurious and relaxing you many not want to leave!"

"We loved our stay at the hotel, the room was so nice and very big. The AC was great and the room was very clean. The staff was so nice. The breakfast was amazing. We would recommend this hotel and would love to stay here again! "

"We stayed for a week and had a fantastic time All inclusive was fab the dinning options were great Couldn’t fault anything about our stay the staff were great "

"The room had an amazing view"

"The whole package was very good. The food quality and variety was mediocre."

"Paradise on earth. Away from the hoards and busses b of tourists. Elegant. Beautiful. Amazing staffs. Great authentic dining options in and out of the hotel: real, authentic, tavernas in B near by villages. Fantastic wine and olive oil. My wife and I - 1st time in Crete, had a wonderful time."

"Loved everything about this hotel.. except our way too short stay. Room was spacious with plenty of room for my kids and I. There was something for everyone. We loved the beach, water park, dining options, entertainment and competition (we participated in dart and trivia). Food was plentiful with fresh, tasty and healthy options. Great entertainment."

"Excellent I suggest "

"Beautiful property, excellent staff, great food Private pool was amazing "

"The service we received at Atlantica Caldera Palace was exceptional from the moment we arrived. We were greeted with mojitos for us to enjoy while we checked in. The hotel wasn’t certain what time we would arrive, so had arranged food and drinks to be provided for us in our room. It was also our honeymoon and the hotel wasn’t aware before we arrived. On our second night we returned to the room to find a bottle of wine, fruits and other snacks and a letter from the hotel to congratulate us and...