"The hotel’s facilities are outdated, and the elevators are excessively small. We had reserved two rooms, but one of them lacked heating and the toilet was not operational. Despite several complaints, the hotel staff attempted to accommodate my family in a significantly smaller room two days later. The food was exceptional, but unfortunately, the other services did not meet my expectations. "
"The hotel’s facilities are outdated, and the elevators are excessively small. We had reserved two rooms, but one of them lacked heating and the toilet was not operational. Despite several complaints, the hotel staff attempted to accommodate my family in a significantly smaller room two days later. The food was exceptional, but unfortunately, the other services did not meet my expectations. "
Syeda