البحث عن فنادق بتصنيف 5 Star في فانغشان من SAR 354

"Upscale and comfortable hotel - very central our room had a balcony and a view of forbidden city. We eat twice in the bar with cocktails and very nice indeed if you are after something a bit more western at end of the day. (Hotel does have other restaurants too)."

"Just great!"

"Overall excellent stay in a great location."

"Great experience"

"We had a wonderful family trip there. Everything is perfect. Thanks."

"not bad"

"Great hotel"

"This hotel presents itself in a professional manner, but the actual service quality does not match the expectations set. The front desk staff are polite on the surface, often smiling, but there is a noticeable lack of initiative or genuine willingness to assist guests. Interactions feel mechanical rather than service-oriented. Another major inconvenience is the handling of food delivery. Unlike the common practice in many hotels in China, where deliveries can be brought to guest rooms or at...

"If you want to treat yourself and sleep in luxury stay here. This is one of the best hotels in the area. Access to stores is unmatched. The rooms are spectacular and worth every penny."

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"Beautiful hotel, lovely staff - felt worth the price."

"Tolles, luxuriöses Hotel mit vielen Annehmlichkeiten. Wir empfehlen ein Executive Lounge Zimmer. Aber Vorsicht, wir hatten ein Zimmer mit 3 Personen gebucht ( 2 Erwachsene, 1 Jugendlicher), Lounge Zugang war aber trotzdem nur für 2 Personen, mussten für dritte vor Ort nachzahlen, ging so nicht klar aus der Buchung hervor. In der Lounge gibt es dann ein gutes Frühstücksbuffet, Teatime, Happy Hour (Abendbuffet), danach noch free drinks bis 21:30. Die Mitarbeiter waren alle sehr freundlich und...