In Eldred, a hotel needs to offer a certain amount of high-end conveniences to earn a 5-star rating. These can include on-site gyms, saunas and spas, gourmet restaurants, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may even offer special touches like welcome gifts.