Exemplary guest service is at the heart of every 5-star hotel in Ehrhardt. From the moment you arrive, staff are at your beck and call, whether answering room service calls 24/7 or providing a nightly turn-down service. On top of that, hotels must offer upscale amenities to qualify for a 5-star rating. These can include luxury bath products, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.