Flawless guest service is the hallmark of every 5-star hotel in Eagle Springs. From the moment you arrive, staff attend to your every need, whether recommending activities or providing in-room massage treatments. In addition, hotels have to feature top-rate conveniences to be eligible for a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, fine dining kitchens and knowledgeable concierge.