البحث عن فنادق بتصنيف 5 Star في شاتونوف غراسي من SAR 613

"للأسف الخدمه كانت سيئه جداً ،،، الكونسيرج مستحيل يرد والخدمات الباقيه تتصل كم مره عشان يردون عليك ،، بصراحه تجربتي فيه سيئه ولا راح اكررها "

"The room cleaning could have been better. Also asked for a late checkout and was told would be extra 500 euros for a couple of hours extra"

"Great staff, very clean, very polite"

"Daily breakfast was wonderful. For the amount that we paid, service was subpar. In Italy, for this caliber of hotel, the staff all knew our names and greeted us daily by name. Here, they were often unable to get our breakfast order correct.. the all you can eat buffet saved it though, excellently prepared food with lots of fruits and fruit drinks. Gym was mediocre, but with the proximity to the promenade it was ok, since we were able to run 5-10k daily outside anyway. All in all, the hotel...

"تم اجباري على اخذ غرفة ثانية لم اكن بحاجة لها بحجة ان الغرفة لا يمكن ان تستوعب اكثر من ثلاث اشخاص مع اني طلبت سرير اضافي فقط "

"Staff so uninformed. So many trainees - for a high class hotel was shocked on how little training had taken place and I get the impression there is a high staff turnover rate."