البحث عن فنادق بتصنيف 5 Star في شاغرن فولز، أوهايو من SAR 294

"I was mostly disappointed that we were not told that the property was under construction. Had I known this I would have chosen a different hotel. The elevators were closed to allow for construction, and one was broken. So only 1 of 3 elevators were functional. It took forever. The temp in the main areas was set at 77degrees! It was very warm other than in our room where we could set it cooler. Our bathroom needed a deep cleaning. I can see why they are trying to upgrade. The staff was not super...

"The Westin was nice. Easy check in and check out. Friendly staff. Clean. "

"Great staff! Super helpful and very friendly on our visit to Cleveland."

"I booked at this hotel because it had decent reviews and a pool. When we went down to use the pool though, it was not safe. The spa/hot tub was roped off with caution tape and the pool was foggy. Like, couldn't hardly see the drain at the bottom of the pool foggy. It was apparent looking at the steps into the pool that it's not clean. The water in a pool should be clear. Not only is it dangerous because clearly the pool is unclean and you're risking infection, but the visibility in foggy water...

"The poor lighting and shabby furniture made the room feel dirty. There appeared to be police cameras in the parking lot and there was a security guard at night in the lobby. Overall it was fine but didn't feel very clean."