Find 5 Star Hotels in Cestlice from SAR 246

"Yes"

"Excellent location to Old Town. The Property is exceptionally clean and the staff were excellent. "

"Super good location, delicious breakfast! "

"Great location and top class service 👌"

"WE LOVE THIS HOTEL!!! THE STAFF IS THE ABSOLUTE BEST! WOULD STAY THERE AGAIN, WITHOUT A DOUBT!! THANKS!"

"Beautiful hotel in a good location... Very pretty and attentive staff.. Room was large with a large bathroom "

"I have stayed at the Hilton Prague Atrium several times in the past and have generally had good experiences, which is why I continue to choose this property. Unfortunately, my most recent stay was disappointing. The check-in process took over an hour, even though it was not during the typical peak check-in time of around 3:00 PM. The room initially assigned to me also had a strong cigarette smoke odor, resembling an ashtray from excessive smoking. This issue was addressed promptly and I was given another room, which I appreciated. Later that evening around 11:00 PM, I attempted to contact the front desk multiple times to request a dental kit, but no one answered the phone. I was eventually able to reach the desk in the morning, though the request was not resolved. I shared this feedback during check-out. The staff were polite, but the response focused mostly on explanations rather than acknowledging the concerns raised. Given my positive past stays, I hope this feedback can be used to improve the guest experience going forward."