Find 5 Star Hotels in Caribbean Islands from SAR 499

"Some of staff could have been friendlier"

"Top notch experience!"

"This one is going to be a mixed bag of a review. The Good: Room was nice and clean, housekeeping kept everything nice and restocked our fridge. Francis took us anywhere we wanted to go on resort even set his own alarm to meet us on departure and help with bags. Luis, I’m sorry for the misunderstanding with the check in survey that was at Expedia not at you sir. Thank you for surprising my wife and I with the room being decorated while we were out and the dinner by the beach. Luis was on it and deserves all the love and awards at that place. Thank you Julio for your help as well. Bad:Travel club being rude and liars, parts of resort closed off to different tiers. Food wasnt good, drinks watered down. Adult pool taken away from everyone, was looking forward to that. we decided on day 5 we won’t be back due to how the travel club just doesn’t take no for an answer. 90 minutes turned into 3 hours apparently “can’t afford that” doesn’t click. Also beforehand we were told even if we don’t want it “we’ll still be friends”” that’s a lie cause afterwards I had to force them to shake my hands and they had attitudes. I don’t like how the future looks with this subscription service that the resort is going with. Thank you everyone who helped and were nice but all of the bad outweighed the good. Get rid of travel club they’re bad for your business. "