البحث عن فنادق بتصنيف 5 Star في الجزر الكاريبية من SAR 500

"It's an overall very nice resort. My only issue was with some of the staff members. One guy who work in guest service saw me approaching for him to stop me to say " My shift is over. I am going home", needless to say it was in a very rude manner. The other one was a guy working in ckech in. This was on May 21nd around 8pm. I approched him saying excuse me for him to cut me saying " i cant talk to you now. I am working with those people". He pointed to a couple sitting in a chair. Bit overall the...

"We arrived at excellence at 1pm. We were told that our room wasn't ready as yet. We were told check in was at 3 and to go have lunch till then. We got back to the front desk at 3. Our room still wasn't ready. We sat in the reception area for an additional two and a half hours. We had to go back to reception repeatedly to get any updates. First we were told it was a maintenance issue and they had to switch rooms. Then they told us it was being cleaned. We were told they would upgrade our room for...

"Amazing"

"The property was beautiful, very well kept and clean! The food was great and the staff was excellent."

"The hotel grounds are really beautiful and well kept. The staff is very friendly and helpful. My room was not ready when I checked in, but the hotel held my luggage and provided access to restaurants, shower etc. in case I wanted to eat and refresh myself while I waited. My room (junior garden view with 2 queen beds) was spacious and clean and any issues were addressed quickly. Although I stayed on the adults only side, I still had access to the family side which has a water park and lazy river...

"We had an amazing experience at the hotel, and a huge part of that was thanks to Franklin Perez. From the moment we met him, he was incredibly kind, welcoming, and attentive. He went above and beyond to help us with booking our restaurant reservations, which saved us so much time and made our trip stress free. Franklin put in so much effort to ensure we felt comfortable and taken care of throughout our stay, and his exceptional service truly stood out. The hotel itself was beautiful, well...

"We had an amazing time. Staff were very helpful, friendly, and professional. I’m looking forward to staying at this resort again soon!"

"Staff was very nice ."

"Staff very friendly and always advised about the area and restaurants"

"Great"

"Great food, activities, and very professional and helpful staff. Will definitely come back"