"Our stay at Tivoli was a disappointment. While the location is undeniably spectacular, the overall experience fell far below expectations. The staff often appeared overwhelmed, resulting in slow, inconsistent service, and at times it felt as though showing genuine care for guests was an effort rather than a priority. Without its exceptional setting, I would struggle to rate this hotel as even a four-star property. Management should focus on service quality to match the location."
"Our stay at Tivoli was a disappointment. While the location is undeniably spectacular, the overall experience fell far below expectations. The staff often appeared overwhelmed, resulting in slow, inconsistent service, and at times it felt as though showing genuine care for guests was an effort rather than a priority. Without its exceptional setting, I would struggle to rate this hotel as even a four-star property. Management should focus on service quality to match the location."
Joseph Bernard