"From check in to check out the entire experience was fabulous. The building is beautiful having been fully renovated. The rooms are clean and have everything you need for an overnight stay. The staff could not be more helpful and friendly. The buffet breakfast has a lot of variety, is fresh and beautifully displayed. A ten out of ten for us."
"Parking is limited under the building, and you have to pay per night. They offer the council parking lot across the road, as though it's part of their facility. Also, they offer breakfast, but there's no buffet. The cafe staff make each meal individually, and on the day I stayed there, the cafe could not meet the demand for breakfast in a timely fashion, as they were grossly understaffed and under-equipped. It meant you had to choose from the takeaway cabinet to be able to make it to work on...
"Amazing stay! The rooms were spotless, comfortable and had everything we needed. Excellent value for money and honestly, a much better experience than some of the bigger hotels in Toowoomba. Friendly service, a great location and would definitely stay here again. Highly recommend!"
"Handy to the function we were attending.
Generally, the room is tired and needs an upgrade. It looks 30+ years since any update.
One lift was out of action, and the other lift was clunky, sounding like it would fail soon.
Kitchen basic.
Bathroom ancient.
Bed springs were noisy.
Parking on site good.
Rather disappointed overall for the money."
"It is winter in Australia. The motel had the air con heat set at 10 degrees, no phone in the room. So no way of getting help at 3 a.m in the morning. The temperature was 5 degrees that night. No extra blankets either. I also called the motel before arriving and said I would pay in cash when we arrived. They used my credit card before we arrived, was not happy about that. Overall disappointed. For a small country town $203 a night ( standard motel room) I would not stay there again"
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