"Staff really friendly and helpful. Thought the staff were all excellent. Loved the swimming pool which was excellent. Parking really good to have near the hotel.
Bit disappointed with the following though to be honest as hotel is rated 4 stars: Thought the hotel was maintained well in communal areas but in rooms a bit less well - the room I was assigned was far too hot to stay in which was the main problem but also had very tired wrinkling carpet inside and narrow steep staircase up where...
"The whole hotel needs a facelift. Lift difficult to operate and had a strange smell. Shower needs 2 types of shower head, not just a waterfall with no shower hat provided. Breakfast was ok but nothing special. Disappointed, expected slightly more from a four star hotel."
"Ordered a cappuccino at the bar and they had no chocolate sprinkles and said they dont use them, strange gor a hotel of your calibre.
The breakfast buffet was really good a nice selection."
"The room was clean and cared for. It had a hairdryer, iron/ironing board, tv and aircon. The bathroom looked like it has been refurbished recently
The staff were friendly and attentive
We paid for the breakfast option, there was a good variety to choode from and it was delicious
The was karaoke in the bar in the evening
A thoroughly enjoyable stay in a great location, central to all the attractions"
"Rooms were clean, staff helpful and, in short, excellent. In house WiFi was weak and intermittent.
The rooms looked a little tired but not scruffy.
Plenty of parking (except on entertainment night. This wasn't to my taste but was very popular with the larger audience) but there is ample street parking and the road is not busy.
Here is an ancient lift which worked faultlessly!"
"The property it self was nice once you worked out the maze of entrances and where to find the Keys. Whilst there is parking it can be tight to navigate.
upon arrival I was accosted by what I assume was a fellow guests looking for help in checking in, as it self check in. I felt a little swarmed and uncomfortable. The room itself was nice and spacious, clean and functional. Very Warm however due to the hot weather and a lack of aircon.
Later in the evening the Fire Alarm went of apparently...
"The room was lovely. Room 5. It had a refurbishment. It was like staying in a country cottage. It was very clean. Tea/coffee making facilities. Good selection of breakfast you could have. Full english was very tasty. The staff were polite. The bar was a bit pricey along with the food."
"Great location. Friendly staff. Good food and drink choices. Site is lovely with lots of space to sit and enjoy scenery.
The room was basic, which would have been fine had it not been let down by poor house keeping. Beds and towels were changed and that was it. There was an orange film on shower tray which we scrubbed off. There was a goo under soap the whole time. Glasses which were used and dirt in first day remained in room dirty the whole time. The carpet wasn’t vacuumed as the same piece of...
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