Find 4 Star Hotels in Windward Coast, HI from SAR 728

"I was treated like a VIP the moment i checked in. Room was upgraded and free dining. The room was spacious with panoramic windows/view. The bed was comfy. Love the location. Close to the beach & everything! We will definitely come back to your place. "

"Great"

"."

"Expected more. Hot tub, restaurant "

"Clean room, the bed was very comfortable, everything looked as pictured! The fridge froze our food even on the lowest setting, but that could’ve just been our specific room we didn’t end up switching. The staff were friendly and helpful! Definitely recommend the hotels luau and surfing lesson!! Both were a blast! The hotel is also in a convenient location to restaurants and shops! "

"Was not told everything would be under construction!!!did not get the room I paid for !!! Last qt the front desk doesn’t know how to speak as an adult ,she likes to yell at people like there her children .was told I had to walk to another motel to do laundry or workout …I didn’t pay $3000 to have to walk somewhere else to do what I paid for at the place !!!!"

"Property is getting a bit dated and breakfast food was good but a bit chaotic and overcrowded. Staff is excellent "

"No"

"The staff were wonderful. Especially the staff near the elevators that help handicapped people like us. The hotel has an elevator system that is not handicap friendly as part of their efforts to keep the hotel room floors secure from non-hotel guests. I understand and appreciate keeping bad actors away from the rooms but not the confusion and distance people who can’t ride escalators face. The problem is that the elevators to the rooms (operable only with a room key) are on the second floor. To get from the ground floor to the second floor, there is a robust escalator which is great for everyone except those with mobility handicaps. There is a single small elevator tucked away in a long hallway and that is not easy to find when first finding it because the doors are covered in a nice Hawaiian style graphic. Since hotel check in is on the second floor, newly arriving guests have to find their own way around the escalators. After a couple of laps around the first floor shopping center, a hotel employee not only told us where the small elevator to the second elevator was, but he walked with us there. He helped a second time when we were seemingly stranded on the second floor looking for the small elevator down to the first floor. Another person helped a third time when the small elevator was out of order by taking us into an employee only area near the escalators and allowing us to use the elevators used by room maids. My thanks to the employees who rescued us. I wish had Names."